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Product management
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Product parameters
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Create campaigns
Other
Content managment
General settings for content management
Create content
Widgets library
Order management
General
Order fullfillment
Refunds
Customer management
Customer management
Customer groups
Consents
Import tool
Work with imports
Import templates
Cross-border management
General
Products and pricing
Texts and content
FAQs
Merchant Center
Product & Categories
Orders & order management
Campaigns & discounts
Content CMS
Customers
Import Tool
Settings
Statistics
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Geins Knowledge base
FAQs
Geins 101
Merchant Center 101
Export
Product management
Product editing
Categories
Product parameters
Other product functionality
Campaigns
Create campaigns
Other
Content managment
General settings for content management
Create content
Widgets library
Order management
General
Order fullfillment
Refunds
Customer management
Customer management
Customer groups
Consents
Import tool
Work with imports
Import templates
Cross-border management
General
Products and pricing
Texts and content
FAQs
Merchant Center
Product & Categories
Orders & order management
Campaigns & discounts
Content CMS
Customers
Import Tool
Settings
Statistics
FAQs
Frequently asked questions and answers regarding Merchant Center
Where do i find my feeds?
Merchant Center
Reactivate an adminisrator
User has been locked out of Merchant Center
Managing texts in the Legacy platform
Does the statistics include cancelled orders?
Product & Categories
Why isn't my product visible in the shop?
Why doesn't my stock balance change when using the import tool?
What's the difference in stock, oversellable and static stock?
What is the difference between Picker and Multipicker?
What is "main category"?
Intrastat code
Why can't I place a publish date on a product?
Why doesn't my product properties show up as filters in the product list?
What are “publication requirements”?
How do I add a variation to a product?
How can I see if a product is monitored?
Hidden products
How does hidden category work?
How do I add a new product relation?
Categories not showing up in the menu
How do i cancel a order?
Why does my product redirect me to a 404 page?
Is it possible to have ALT-texts on Images?
How can I display only inactive products in Merchant center?
Should the value in the purchase price field on a product be ink. or ex VAT?
Can a product item (size) be set as inactive?
How can I identify which products are missing images?
How do I remove a product from a feed?
Why can´t I see all changes in the product pricelog?
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Orders & order management
Pick list 101
Can I place an order for a customer in Merchant Center?
Can I increase the order value/add products when using Klarna?
I started to deliver an order and now I can't find it?
Can I customize my order confirmation to customer?
Deliver orders via an external WMS
Missing stock
Common questions regarding how to handle discrepancies PSP SVEA
How do I resend the order confirmation to a customer?
What does the differents statuses for an order mean - active, locked and permanently locked
Why is a product's discount greater than what is set in the Max discount field on the product?
When shall I use Settled when refunding customers?
What does backorder mean?
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Campaigns & discounts
What is the difference between Discount price and Product price campaign?
What happens if a customer uses a promotion codes on products which is already on sale?
It says there there are products with warnings in my selection when i create my campaign, what does that mean?
What happens if a customer uses a promotion codes on products which is already on sale?
Why is a product's discount greater than what is set in the Max discount field on the product?
What is an exclusive campaign?
Difference between a product price campaign based on regular price or discount price
Will multiple cart-based campaigns apply based on priority if they target different products?
How can I create a promo code valid to all members?
What does the campaigns diffrent status mean?
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Content CMS
Which widgets are there?
How can I change the Meta text on the start page?
Why is the category missing in the menu builder?
Why does my uploaded image have a low quality?
Product is missing when choosing sort by latest on the product list widget?
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Customers
Why can't I log in as a customer via Merchant Center?
What happens when a customer ends their membership via my pages?
What does Customer Count mean?
Does the customer have to create an account?
I can’t see the "Log in as Customer" button?
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Import Tool
Why does my properties/filters import fail?
Settings
How do I make changes in the Language key for currencies?
Statistics
How is the numbers under Sales demand view calculated?
