---
title: What is the difference between compensation and refund?
description: "In Merchant Center, refunds can be created in two ways: per order row or as a single sum on an order."
---

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# What is the difference between compensation and refund?

## In Merchant Center, refunds can be created in two ways: per order row or as a single sum on an order.

#### **Refund:**

- A refund is created when processing a return for a specific order row (e.g., via **WMS > Handle Returns**).
- If an amount is set to be refunded during this process, it will appear in the **Refunds** and **Refunds Amount** columns in the **Sales Demand** and **Revenue** views.
  
  ![](https://support.geins.io/hs-fs/hubfs/image-png-Jan-20-2025-02-16-41-8409-PM.png?width=688&height=180&name=image-png-Jan-20-2025-02-16-41-8409-PM.png)

#### **Compensation:**

- A compensation is issued when a refund is made as a single sum on an order, without being tied to a specific product or order row.
- Compensation amounts are displayed in the **Compensation** column in the **Sales Demand** and **Revenue** views
  
  ![](https://support.geins.io/hs-fs/hubfs/image-png-Jan-20-2025-02-06-16-0020-PM.png?width=688&height=174&name=image-png-Jan-20-2025-02-06-16-0020-PM.png)

 

Example of compensation and refunds data in a statistcs view in Merchant Center:

![](https://support.geins.io/hs-fs/hubfs/image-png-Jan-20-2025-02-12-35-9767-PM.png?width=688&height=191&name=image-png-Jan-20-2025-02-12-35-9767-PM.png)

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