Geins Knowledge base
Go to geins.io
Order management
Geins 101
Merchant Center 101
Export
Product management
Product editing
Categories
Product parameters
Other product functionality
Campaigns
Create campaigns
Other
Content managment
General settings for content management
Create content
Widgets library
Order management
General
Order fullfillment
Refunds
Customer management
Customer management
Customer groups
Consents
Import tool
Work with imports
Import templates
Cross-border management
General
Products and pricing
Texts and content
FAQs
Merchant Center
Product & Categories
Orders & order management
Campaigns & discounts
Content CMS
Customers
Import Tool
Settings
Statistics
Back to home
Geins Knowledge base
Order management
Geins 101
Merchant Center 101
Export
Product management
Product editing
Categories
Product parameters
Other product functionality
Campaigns
Create campaigns
Other
Content managment
General settings for content management
Create content
Widgets library
Order management
General
Order fullfillment
Refunds
Customer management
Customer management
Customer groups
Consents
Import tool
Work with imports
Import templates
Cross-border management
General
Products and pricing
Texts and content
FAQs
Merchant Center
Product & Categories
Orders & order management
Campaigns & discounts
Content CMS
Customers
Import Tool
Settings
Statistics
Order management
Order fullfillment. Deliveries, order filters, returns, refunds and more.
General
Paper format for shipping documents
Edit order rows
Order filter
Pending orders
Change carrier on an order
Find a order in Merchant Center
Managing a order that contains product that's out of stock (Oversellable)
Register return
Return document to costumer
Cancel a order
How to work with wildcard * in the order filter
See more
Order fullfillment
Handle locked orders
Deliver the bulk split shipment (pallet booking)
Deliver orders in a batch
Deliver a single order
Remove individual orders from a delivery
Discrepancies during a delivery
See more
Refunds
Order refunds
