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      Common questions regarding how to handle discrepancies PSP SVEA

      Common questions regarding how to handle changes to invoice and delivery addresses for your order when these details come from Svea.

      Introduction: In this section, we address common questions regarding how to handle changes to invoice and delivery addresses for your order when these details come from Svea. Read on to understand how to manage this situation and what consequences it may have for your order.

      Question 1: Can I change the invoice and delivery address for my order? Yes, you can unlock your order and modify the address details in the Merchant Center. This gives you flexibility to update your order as per your preferences. However, it's important to remember that these changes will only be reflected in the Merchant Center and will not automatically update on your order with Svea.

      Question 2: Why are my changed address details not updated with Svea? Svea typically does not allow changes to invoice and delivery addresses once an order has been placed. While we understand that there may sometimes be minor errors, it's essential to note that Svea has its own rules and limitations regarding address modifications.

      Question 3: Can I deliver my order to a different address than the one specified by Svea? Yes, it is technically possible to deliver your order to a different address than the one specified by Svea. However, it's crucial to be aware that this may have consequences for the level of risk Svea is willing to assume in case of unexpected events with your order. It's best to reach out to Svea to understand their policy and assess any potential risks.

      Conclusion: We understand that it can be confusing when invoice and delivery addresses come from Svea, and you want to make changes. With our assistance, you can still update the address details in the Merchant Center, but remember that this does not directly affect your order with Svea. If you are considering changing the delivery address, it's always advisable to consult Svea to understand the potential consequences. We are here to assist you with any further questions and concerns.