Why does my properties/filters import fail?

Occasionally, errors may occur while using the Geins Import Tool. These errors can arise due to incorrect values entered or when the .csv or .xlsx files contain faulty information.

There are several reasons why a property import may fail in the Geins Import Tool. One common error is that property groups, properties, or property values do not exist or are misspelled in the import file. It is crucial to set up properties in the Geins Merchant Center under the Products (PIM) section, before importing them using the Import Tool. Additionally, it is vital to ensure that all values for property groups, properties, and property values are spelled correctly and exactly match the ones added in the Products (PIM) section.