Create campaigns
      Back to home
      1. Geins Knowledge base
      2. Campaigns
      3. Create campaigns

      Exceptions where combining cart-based campaigns is not possible

      Some combinations of cart-based campaigns are not possible due to their nature and how they are calculated. Below are examples of different scenarios.

      If a cart contains products with campaigns that cannot be combined, the campaign with the highest priority will be applied. If no priority is set, the system will apply the campaigns in default order, with the most recently created campaign taking effect.
      Campaigns are applied based on their priority. If a campaign can't be combined with those already applied, it will be skipped.
       

      Example 1 - Percentage (%) campaigns based on different types of base prices cannot be combined.

      • Campaign 1 (Priority 1): 10% off, calculated on discount price.
      • Campaign 2 (Priority 2): 5% off, calculated on regular price.

      Since different price fields are used, these campaigns are incompatible and cannot be combined.

      This also includes when combining a cart-based campaign and  a promo code, if they are based on different types of base prices they cant be combined.

       

       

      Example 2 - Cheapest item(s) for free

      The "Cheapest item(s) for free" campaign can only be combined with percentage (%), fixed amount campaigns or free shipping. For example, you cannot combine two "Buy 3 for the price of 2" offers.

       

      Example 3 - Percentage off the cheapest" or "Percentage off the most expensive

      "Percentage off the cheapest" or "Percentage off the most expensive" cannot be applied if another campaign is already active, except for Free Shipping or Fixed Amount campaigns.