As the number of customers grows, it can become challenging to keep track of each one. This article provides guidance on how to effectively navigate and manage your customers.
Within Geins Merchant Center, you can easily locate the Customers (CRM) option in the left menu. This is where all your valuable customers will be automatically registered once they have completed an order or created an account independently. It's important to note that each customer receives a personalized profile upon their first order. However, if a customer fails to follow the necessary steps for creating a password, you can still access their details under Customers in the menu.
Within this menu option, you will have a comprehensive overview of all your customers and their respective order counts. Similar to other grid views in Geins, you have the flexibility to filter and customize the columns displayed based on your preferences. For instance, you can filter by Order Count to identify customers who have placed multiple orders, or filter by name or latest login to refine your search.
