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Refunds information in the statistics views

You can find data of refunds on the Sales demand and Revenue view.

Refund data are available in:

  • Statistics > Sales Demand
  • Accounting ERP > Revenue

Columns for Refund Data:

  • Refunds: Number of refunds processed.
  • Refunds Amount: Total amount refunded.
  • Refund Amount Tax: Total tax refunded.

Data is displayed daily or monthly and is based on refunds processed at order row level.

Compensations

If a refund is issued as a single sum for an order, it is recorded as a compensation and can be found in the Compensation column